These Terms of Use govern your access to and use of the websites, mobile applications, and other online products and services (collectively, the “Services”) provided by Lindam Limited and our affiliate entities (“Lindam”, “we”, “us”, or “our”).
Please read these Terms carefully before using our Services. By accessing or using any part of our Services, you agree to become bound by these Terms. If you do not agree to all terms and conditions of this agreement, you may not access or use any portion of the Services.
1. Use of Lindam Services
You may only access and use our Services for legitimate personal and non-commercial purposes. You agree to comply with all laws, regulations, and rules that apply to your use of the Services.
You may not:
- Misuse our Services in any way, such as interfering with their normal operation, creating undue burden on our systems, or attempting to access data not intended for you.
- Copy, adapt, reverse engineer, decompile, or disassemble any portion of our Services.
- Violate the security or integrity of any network, computer system, or our Services.
- Frame, mirror, or otherwise incorporate any portion of the Services into any other website or system.
- Download or scrape any significant portion of Services content or user data.
- Circumvent or disable any digital rights management, usage rules, or other security features of our Services.
Your access and use of the Services is conducted at your own risk. We strive to provide a high level of security and integrity, but we cannot guarantee that our safeguards will fully protect against cyberattacks, system failures, unauthorized access to data or other online risks.
2. Lindam Accounts
Certain Services require you to register for an account. When creating an account, you agree to provide current, accurate, and complete information about yourself.
You are responsible for protecting your account credentials and all activities under your account. Lindam will not be liable for any loss or damage from your failure to adequately safeguard this information.
You may not:
- Allow others to use your account.
- Transfer your account to another person without our consent.
- Use another user’s account without permission.
- Create false identities, impersonate others, or otherwise misrepresent yourself or your affiliation with any person or entity.
If we have reason to believe you have breached these account restrictions, we reserve the right to suspend, deactivate, or terminate your account without notice. We also reserve the right to delete or remove content associated with suspended, deactivated, or terminated accounts.
3. Acceptable Content Standards
You may only post reviews, photos, comments, and other content that comply with the following standards:
- Content must be non-confidential and non-proprietary.
- Content must not include illegal, offensive, harmful, pornographic, or sensitive content.
- Content must not promote violence, illegal drugs, tobacco, or gambling.
- Content must not infringe any intellectual property, privacy, or other rights.
- Content must not contain or install any viruses or malware.
- Content must not contain false information, spam, or ads.
- Content must not attempt to impersonate other users or entities.
We reserve the right to moderate or delete any content that violates these standards. We may suspend, deactivate, or terminate your account if you repeatedly violate our content policies.
4. Use of Lindam Content
The text, images, videos, graphics, logos, trademarks, button icons, downloads, data compilations, software, and other content associated with our Services is the property of Lindam or its content suppliers and is protected by UK and international copyright and trademark laws.
You may not use Lindam content for any purpose without our express written consent. This includes:
- Copying, downloading, reproducing, republishing, uploading, posting, or transmitting any Lindam content.
- Distributing, publicly performing, or publicly displaying any Lindam content.
- Modifying, adapting, translating, reverse engineering, decompiling, or disassembling Lindam content.
- Creating derivative works incorporating Lindam content.
- Removing, altering, or obscuring any copyright or trademark notices included in Lindam content.
Limited quoting from our content with proper citation is permitted for purposes such as news reporting, commentary, or analysis.
5. Intellectual Property
All content you contribute, upload, or submit to our Services must be your own original work and you must have all necessary rights to legally authorize its use by Lindam.
You retain ownership of your intellectual property, but by contributing content to our Services, you grant Lindam a perpetual, worldwide, non-exclusive license to commercially utilize your content across our platforms.
We will not pay you for use of your content. You agree to waive any moral rights to content you provide. Content you contribute may be edited, modified, or used in derivative works without your approval.
If you believe your intellectual property is being used on our Services without permission, please report this to [email protected].
6. Feedback
We welcome feedback, comments, and suggestions regarding how to improve our Services. You grant Lindam a perpetual, worldwide license to utilize any feedback, suggestions, or ideas you contribute in any manner without compensation to you.
7. Purchases & Payments
If our Services allow you to purchase or subscribe to products, services, or content (“Purchases”):
- All prices and fees are stated in British Pounds (£). Prices and availability are subject to change at any time.
- You agree to pay all costs for Purchases made through your account. Lindam handles all billing and payment collection using third-party processors like PayPal.
- Applicable taxes will be calculated at the time of purchase. You are responsible for paying any taxes not collected by Lindam.
- We will seek authorization to verify sufficient funds when you provide payment details. The charge may appear immediately or shortly after authorization.
Purchases are considered final when payment is processed by Lindam. Check order details carefully before completing transactions. Lindam does not provide refunds for buyer’s remorse.
See the applicable product page and FAQs for any available refund, return, or cancellation policies. If no exchange/return policy is posted, items are non-refundable.
8. Shipping & Delivery
We will pack and ship physical goods purchased through the Services with reasonable care and skill.
Shipping fees will be displayed at checkout based on weight, dimensions, and destination. We may ship items separately if needed.
We will provide an estimated delivery window, but cannot guarantee a specific delivery date. Delays may occur due to reasons like customs, weather, or carrier error.
Risk of loss or damage passes to you upon delivery. Ensure shipments are free of damage prior to acceptance. If damage is discovered, refuse delivery or note it on the delivery receipt.
You must notify us of missing or damaged goods within 5 days of estimated delivery and provide order information, description of the issue, and photos documenting damage. We will investigate and propose a resolution.
After delivery, you bear responsibility for use and disposal of purchased items per applicable instructions, warnings, or advisories. We advise following safety guidelines when using our products.
9. Mobile Applications
When accessing our Services via mobile applications (“Apps”):
- You are responsible for procuring and updating compatible devices and data plans to utilize our Apps. Lindam does not guarantee our Apps are compatible with all devices.
- You consent to receiving notifications, alerts, emails related to your App use if enabled on your device.
- Lindam Apps are available through third party stores like Apple’s App Store and the Google Play Store. You agree to comply with those stores’ respective terms, policies, costs, and guidelines.
- Third party stores are not parties to these Terms. We, not the app stores, are solely responsible for our Apps and their content.
- Third party app stores have no obligation to furnish support for our Apps. Contact Lindam directly regarding technical issues or support.
10. Warranties & Liability
Lindam provides our Services using a reasonable standard of skill and care. However, we cannot guarantee continuous, error-free, or secure access to all service features and functions.
Your use of our Services is conducted at your own discretion and risk. The Services are provided on an “as is” basis without warranties of any kind, either express or implied.
To the fullest extent permitted by law, Lindam expressly disclaims all warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for particular purpose, and non-infringement arising from use of the Services.
Lindam does not warrant:
- That the Services will meet your needs or expectations.
- That access to all Services features will be continuous, timely, or error-free.
- That results obtained from the Services will be complete, accurate, or reliable.
- That any defects in the Services’ coding or functionality will be corrected.
- That our security measures will fully protect against data breaches or other harmful cyber events.
Any content you download or otherwise obtain from our Services is accessed at your discretion and sole risk. Lindam will not be liable for damage to devices, systems, networks, or data arising from use of downloaded content.
We may discontinue or modify elements of our Services at any time and without notice to you.
Under no circumstances shall Lindam be held responsible for any delay or failure to comply with our obligations under these Terms if the delay or failure arises from any cause beyond our reasonable control.
To the maximum extent permitted by law, Lindam expressly excludes liability for any damages not directly caused by or expected by Lindam, including indirect, punitive, special, incidental and consequential damages.
The maximum aggregate liability Lindam has in relation to these Terms shall not exceed the greater of: i) the total amount, if any, paid by you to Lindam for use of our Services during the 12 months preceding the claim; or ii) £100.
11. Indemnification
You agree to defend, indemnify, and hold Lindam harmless from all liabilities, claims and expenses, including attorneys’ fees, for third party claims relating to or arising from:
- Your use of the Services in violation of these Terms and applicable laws.
- Your violation of any third party’s intellectual property, privacy, publicity, or other rights.
- Use of your account by any third party accessing it with your credentials.
If such a claim arises, Lindam will provide notice to you and give you reasonable prior opportunity to promptly remedy any issues. Lindam reserves discretion regarding whether to handle the matter on your behalf.
12. Privacy Policy
Please review our Privacy Policy to understand how we collect, use, and share information about you when you access our Services. The Privacy Policy [https://www.lindamgate.co.uk/privacy is incorporated by reference into these Terms.
13. Modifications
We may revise these Terms periodically to reflect changes to our Services, user feedback, and legal or regulatory guidance. Updated versions will be effective once posted on our site.
Continued use of our Services after updated Terms are published constitutes your consent to the revisions. If changes are significant, we will provide advance notice and opportunity for users to review changes via email or on our homepage.
14. Termination
We may suspend, deactivate, or delete your account if we determine you have violated these Terms.
You may terminate your account at any time by contacting us. Account services are not transferable.
Content you have shared may remain visible after account deletion unless you specifically request removal. However, we will no longer associate such content with you after account termination.
Provisions that should reasonably survive termination shall remain in effect after deletion as applicable, including without limitation ownership provisions, disclaimers of warranties, limitations of liability, and indemnification requirements.
15. Governing Law
These Terms and the provision of Services shall be governed by the laws of the United Kingdom. However, certain local laws may apply to users residing outside the UK.
You consent to venue and exclusive personal jurisdiction of the courts located in the United Kingdom to resolve any disputes arising from these Terms or your use of the Services.
If any provision of these Terms is found invalid by a court of law, the remainder of the Terms shall remain enforceable.
16. Contact Us
If you have any questions about these Terms, please contact us at:
Lindam Limited
Brook Street
Wroot, North Lincolnshire
DN9 2AG, UK
Email: [email protected]
These Terms constitute the entire agreement between you and Lindam related to use of our Services. Thank you for being a Lindam customer!
